Backyard Blaze warrants our products to be free from defects in manufacturing for a period of 6 months from the date of purchase, except for Automated Tiki Torches and Remote Fire Module (AWEIS-1) and (AWEIS-2) All Weather Electronic Ignition System, which are warranted for 1 year. Should you have a Warranty Issue, please contact email@example.com for a return authorization number (RA). The RA number will be emailed or faxed to you along with the address to ship the products too. The RA number must be clearly marked on all packages shipped to Backyard Blaze. No returns will be accepted without a return authorization number clearly marked on the outside of the package.
Backyard Blaze: will provide installation instructions for the product(s) and can also be down loaded from our home page of our web site under (Important Links or Installation Instructions) PDF files. Installation of the product(s) are to be done by qualified, licensed, electricians, gas fitters etc… It is your (Customer) responsibility to meet and comply with your (There) State’s licensing and contracting requirements and regulations of installation of products provided by Backyard Blaze. Failure to do so may result in voided manufactures terms, fines and penalties from the state you are installing product(s) in. Backyard Blaze will not be held responsible for any failure or damage(s) or personal damage due from improper or unlicensed installation of product(s) provided by Backyard Blaze. Any tampering or altering of products provided by Backyard Blaze will be voided immediately and warranty canceled including returns.
Backyard Blaze: All payments for orders are to be cleared funds prior to shipping of any product(s). All time frames for shipping are projected dates only. Generally we offer a (7) business day delivery but some orders could be (10) to (15) business days or more. This does not include the shipping time it takes to be delivered. Custom orders can take up to 6-8 weeks for delivery this includes AWEIS-1 & AWEIS-2 and Automated Tiki Torches, Copper Bowls, Stainless Steel Bowls and Concrete Bowls. All special / custom orders are based on supply and demand, this would include, concrete bowls, copper bowls, stainless steels bowls, tiki torches, remote controlled units, (AWEIS-1) (AWEIS-2) and Bamboo products, Galvanized Poles, Faux Poles and any custom metal Burner kits. Delivery dates can fluctuate due to freight companies pick-up and transportation schedules. Backyard Blaze does not guarantee any delivery dates. Backyard Blaze will not be held responsible in any way due to late delivery of product(s) or loss of product(s) made between the freight company and Backyard Blaze or outside manufacturer distributor. Purchasing customer will accept the cost of return shipping to manufacturer (Backyard Blaze) in the event of any return product under returned products terms & condition mentioned with-in.
At this time there is no category for Decorative Backyard Blaze Features by UL (underwriters laboratories) or AGA/CSA (American gas association, Canadian Standards Association) so our kahuna series torches, automated tiki torches, remote control fire module have no certification. All of the parts used in the manufacturing of these products are made with UL or AGA/CSA or equivalent certified materials. The above companies (Manufactures) are working on creating the guidelines for a "Decorative Backyard Blaze category.
It is the sole responsibility of the customer to know and meet any local, county, or state codes and inspection requirements for the installation of fire features. We will assist in any way we can but the cost and procedure to meet those requirements is solely the responsibility of the customer.
Any legal disputes are to be addressed in the jurisdiction of Las Vegas, County of Clark, Nevada for adjudication of any disputes and / or claims between the customer and Governing Company, Development In Motion, LLC DBA: Backyard Blaze. Customers, Contractors will pay out of pocket to meet there court dates in the State of Nevada, City of Las Vegas. If no representative appears in court it will be noted that by default Backyard Blaze wins there case. Customer will pay for any and all legal cost incurred through arbitration and Attorney Fees including loss of cost to the company, Interest, Merchant Fee's and Product. It is Backyard Blaze’ interest to meet specific requirements to our customer, Vendor, Dealer, or Contractor. We value your business and strive to maintain a professional relationship and look forward to many years of continuing business.The terms and conditions herein may be altered from time to time by Backyard Blaze or governing Company, Development in Motion, LLC. In the event this occurs we will provide an updated notice on our web site under warranty's.
Backyardblaze governs all prices of all other websites under our cooperation Development and Motion LLC.